Remote Support
You can resolve issues or handle tasks in real-time
by sharing screens using ECOUNT's remote support service.
Easily connect to remote PC
- Share the connection URL for remote access just by
clicking the URL copy button. - Instantly connect to the remote PC by inputting the
automatically generated number.
Shared screen setting
-
Screen sizeAdjust the remote PC's screen size to a comfortable size.
-
Screen qualitySelect the screen quality according to the PC spec. and network status.
Remote PC control features
- Reboot the remote PC, and the connection will automatically
be resumed after restarting. - Open the Windows Explorer or execute the Windows Start
Key from the remote control screen.
Real-time communication
- Communicate through the chat function during
remote support. - Screenshot and save the remote control screen.
