After-sales Management

• After-sales service requests and measures can be recorded and viewed.
• You can customize the types of repair and progress status to suit your company's own after-sales service flow.
• Various reports can be viewed to analyze your after-sales service data.

Main Features

• Repair Order function
  • You can create a new repair order by importing your past repair and sales data.
  • You can also create repair orders and issue a repair order receipt certificate by scanning the barcode of the items to be repaired.
  • Link Serial/Lot No. when creating a repair order.
  • Register and view your after-sales service data outside your office using mobile app.
• Advanced Setting Function
  • Add and use the fields you want to manage in your after-sales service in addition to the basic fields.
  • You can customize the types of repair and progress status for your company's own use.
  • Manage the inventory consumed in after-sales repairs and costs charged for paid repairs.
• After-sales Data Analysis
  • Manage your after-sales repair data by repair type and progress status. Use various printouts necessary for on-site work such as repair order receipt certificates or invoices for the used parts.
  • Customize reports such as Repair Order Status and Repair Status, and access the analysis data you need.