After Sales (A/S) Management
Detail the progress stages and repair types for A/S management,
and analyze A/S history through various reports, including repair order status and repair status.
A/S order function
- Import sales details to enter repair order.
- Scan the barcode of the item that needs to
be repaired to enter repair order. - Serial/Lot No. can be linked when entering
repair order. - Issue a filing receipt to the customer.
Setting detailed functions
according to the company's
A/S workflow
- Add necessary fields other than the basic repair order
details. - Register the repair type and progress status that is
currently being used by the company. - Manage the inventory of parts used in the repair and
the costs to be billed for out-of-warranty repairs.
A/S data analysis
- Manage A/S repair details by repair type and progress status.
- Generate invoices for items used during A/S.
- View and analyze A/S history through the reports such as
repair order status and repair.
